Reference

Privacy Policy for your India account

UPI, Paytm, PhonePe and Google Pay account records sit beside your profile data, cookie choices and verification history in this Privacy Policy.

Account data useCookie choicesUPI record carePrivacy contact
oq8 Privacy Policy for your India account
PRIVACY CONTACTS

Contact paths for privacy requests

If you want to ask about your data, correct account details or request deletion where it applies, contact us through the logged-in help area or email [email protected].

Email privacy desk Write to [email protected] with the subject line Privacy Request. We use email for access, correction, deletion and cookie queries when your account details need a written response.
Logged-in help area Use the account help area when your request involves wallet records, UPI status or recent security checks. A signed-in message helps us match the request to your profile faster.
Verification follow-up For sensitive changes, we may ask you to confirm your registered email, phone or recent payment reference. This step protects your account before any privacy action is completed.
ACCOUNT DATA PRACTICE

Privacy controls across India payments

Your account data moves through several controlled steps: sign-in, device checks, wallet status, payment confirmation and support handling.

Data collection

We collect profile details, contact data, device signals, login timestamps and wallet references when you create or use your account. Each category has a clear purpose connected with access, support or account protection.

Payment privacy

UPI, Paytm, PhonePe and Google Pay records may show transaction IDs, status messages and masked references. We do not need your full bank password or wallet PIN for account processing.

Cookie use

Cookies help remember your session, language choices and basic site performance. You can manage browser settings, though blocking some cookies may affect sign-in, wallet display or privacy request tracking.

Security checks

We monitor login attempts, device changes and unusual account activity to reduce misuse. If a request affects sensitive records, extra verification may be needed before we edit or release data.

Retention rules

We keep account and transaction records only for periods tied to service, legal, audit and dispute needs. When retention is no longer needed, data is deleted or changed into non-identifying form.

Request handling

You can ask to access, correct or erase data where the law allows. We answer through the contact path linked to your account and may explain any legal reason for refusal.

Privacy answers for your account

These questions explain how the Privacy Policy applies to your profile, cookies, payment records and contact with support. The answers are written for India account holders using UPI, Paytm, PhonePe or Google Pay references. If your concern is specific to your account, contact us from the registered email or logged-in help area so we can verify the request safely.

It covers your account profile, contact details, login activity, device signals, wallet references, support messages, verification checks and cookie data. Payment records are limited to references needed for processing and account safety.

No. We may store transaction IDs, status updates, masked account references and timestamps linked to UPI, Paytm, PhonePe or Google Pay. Full banking passwords, wallet PINs and private payment credentials are not required.

Send a privacy request from your registered email or logged-in help area. Tell us what needs correction and include enough account detail for verification, but do not send full bank credentials.

You can request deletion where local law permits and where no retention duty applies. Some payment, audit, fraud-control or dispute records may need to remain for a defined period before removal.

Cookies keep your session active, remember basic preferences, measure page performance and help detect unusual access. You can adjust browser settings, but some account or wallet pages may not work correctly without them.

Only staff or service partners who need the data for support, verification, payment reconciliation, security or legal handling can access it. We restrict access by role and keep request records for accountability.

We reply through the registered email or logged-in help area after verifying your identity. If we cannot complete a request, we explain the reason, such as legal retention or account security needs.